Shop Policies & FAQs

Due to the nature of our products all orders are final sale - no refunds, returns or exchanges once the payment is submitted. All items are made-to-order and will list a production time to complete the customization of each item on each product page. If a production time is missing, contact us to inquire. The products that are customized are sourced and not manufactured by Hammond Haus.

See below for FAQs.